Family History Resources

  • David and Aaron’s presentation on Contamination & Hygiene in the Workplace will cover the following points: Infection and it’s control within the workplace;

    • Modes of spread of infection; 
    • Infection control procedures and precautions;
    • Handling infectious bodies;
    • Viewing of infected bodies;
    • Protective clothing;
    • Procedures for safe handling of spillages;
    • Disinfection of premises;
    • Disinfection of vehicles;
    • Immunisation and Waste disposal.

    Aaron Burkin:

    As a qualified embalmer who has owned and ran successful funeral homes in Queensland, Aaron knows what it takes to maintain your business and look for growth.

    He recently introduced the new “Hyqual Assist” directive which promotes training and safe operating procedures throughout our industry.

    Aaron is a big believer in the company ethos - “good old fashioned service” and encourages the same through all members of his team.

    Background: Previous CEO, Funeral Home owner, qualified Embalmer, 32 years industry experience.


    David Clarke:

    National Sales Manager Hyqual Australia.

    David has been involved in the funeral industry for 30 years.

    Throughout the years he has worked with many funeral directors doing funerals, mortuary work & transfers. David has also spent some time working with online funeral notices and the promotion of funeral businesses through social media exposure.

    In conjunction with the rest of our team, David’s knowledge, experience & passion for the industry has been invaluable in getting us to where we are today.

    Background: Sales, customer support, technical advice and support.


     

     Presentation & Video Recording

    The following links to the presentation material and video recording can only be accessed by CCANSW members and conference delegates. Conference delegates may need to  contact the CCANSWfor a username and password.

  • The update is for CCANSW members ony. You need to be logged in to access the document store.

  • Glory Marble and Granite (CCANSW Major Sponsor)

  • Charles is Principal Policy and Project Manager, Cemeteries and Crematoria NSW.

    Charles’ presentation will provide a progress report on implementation of the interment rights system including regulatory provisions under Part 4 of the Cemeteries and Crematoria Act 2013, the Cemeteries and Crematoria Regulation 2014, and the implications for operators.

    Charles has been with the Cemeteries Agency since March 2016 and has worked in a number of senior governance and policy roles in Local, State
    and Federal Government, the NSW Parliament and national peak industry bodies in superannuation and primary industries.

    He is currently progressing the release of resources and materials for industry and consumers and the related communications plan in support of the Cemeteries and Crematoria Act 2013.

     Presentation & Video Recording

    The following links to the presentation material and video recording can only be accessed by CCANSW members and conference delegates. Conference delegates may need to  contact the CCANSWfor a username and password.

  • Back, by popular demand

    Christine’s presentation will walk you through a number of complications encountered by Cemeteries and Crematoria caught up in disputes over interment and disinterment. The presentation will have a focus on legislative and regulatory compliance and boundaries while also exploring distinctive case law within the death care industry.

    Christine’s passion is succession and elder law. Recognised as one of the country’s foremost experts in the field, Christine is among a handful of solicitors who has achieved the coveted qualification Accredited Specialist in Succession

    Law. Queensland Law Society Accredited Specialist program is a rigorous, peer reviewed testing program designed to identify extraordinary skills in specialist areas of law.

    Never one to rest on her laurels, Christine has developed corresponding expertise in Elder and Funeral Dispute Law. In her time as President of the Queensland Law Society,

    Christine developed an Elder Abuse Aware campaign that received national recognition for highlighting the need in the community for greater awareness and accountability.

    Christine’s ongoing commitment to excellence in client service and technical skill, has seen her recognised by clients and peers – with the prestigious Doyle’s Guide awarding her

    Leading Wills and Estate Litigation Lawyer and Queensland's Leading Wills, Estates and Succession Planning Lawyer awards in 2015, 2016 and 2017. 

    Christine is Immediate PastPresident of the Queensland Law Society, an Accredited Specialist - Succession Law and Partner at Robbins Watsons Solicitors, a highly respected Gold Coast law firm where she leads a team of 40+. She is also a regular and highly respected presenter at CCANSW conferences.

    You cannot afford to miss this workshop!

     Presentation & Video Recording

    The following links to the presentation material and video recording can only be accessed by CCANSW members and conference delegates. Conference delegates may need to  contact the CCANSWfor a username and password.

  • Connie’s presentation will cover:

    • Reflections on grief
    • Definitions of grief and loss
    • What is grief - descriptions and experience
    • True and false - thoughtsabout grief
    • The five stages of grief
    • The four tasks of mourning
    • Anger: a response to grief
    • Listen: a response to nonlisteners
    • Roadblocks to communication
    • Listening and Speaking skills for working with the bereaved
    • What training should be provided for staff working with the bereaved.

    Connie’s presentation will give you:

    • A deeper understanding about what grief is, how it presents in clients
    • A clearer sense about the stages of grief and the tasks of mourning
    • Increased knowledge and understanding of how to best communicate with the bereaved.

    Connie is a qualified Counsellor and has been working in the Counselling field for the last 15 years, working in a wide range of agencies as well as in private practice.

    Connie has a particular interest in working with people who are experiencing/ have experienced grief and loss.

     Presentation & Video Recording

    The following links to the presentation material and video recording can only be accessed by CCANSW members and conference delegates. Conference delegates may need to  contact the CCANSWfor a username and password.

  • Our cemeteries are made up of many beautiful landscapes, including flora and fauna that is unique to your ecological community. One of the challenges of managing an outdoor cemetery and parkland is contending with unwanted visitors, such as snakes and spiders.

    This training, which is run by SSSAFE, is designed to provide important information on what to do and what not to do in the case of a snake/spider sighting and bite.

    CCANSW delegates will have the opportunity to experience a demonstration by the SSSAFE program. This demonstration will include a live snake presentation, with practical advice on remaining calm, effective and in control when confronted with these often dangerous creepy crawlies.

    After this presentation you will feel like you can handle anything – without a can of Mortein! Craig Adams, SSSAFE Director is a

    • Leading industry advisor on snake safety
    • Venomous snake expert; and
    • former Operations Manager
    • for the Australian Reptile Park
    • Managed the Park's lifesaving snake and spider venom program
    • Facilitated the Occupational Health and Safety portfolio, with an emphasis on emergency procedures.

    Craig established SSSAFE in 2009, following 15 years at The Australian Reptile Park managing the life-saving Venom Program, facilitating the park's OHS portfolio and curating a large collection of native and exotic fauna.

    Having developed the Australian Reptile Park's Snake Awareness Program and delivered it to a wide audience Craig could see the need for the Snake Safety Seminars to become more focused and specialised to enable industry to deal with their many 'on the job' safety concerns. Through Craig's creative communication and leadership skills, safety awareness and wildlife expertise SSSAFE has developed its unique range of professional training programs and environmental services.

     Presentation & Video Recording

    The following links to the presentation material and video recording can only be accessed by CCANSW members and conference delegates. Conference delegates may need to  contact the CCANSWfor a username and password.

  • Don McLennan is the Manager Coronial Services/ Executive Officer to the NSW State Coroner and has been in this role since 2004.

    Don’s presentation will cover:

    • Coroners jurisdiction and how it works
    • Regional versus Metropolitan
    • Current Issues
    • Legislative changes
    • The Lidcombe Forensic and Coroners Court facility construction with completion late 2018.

    Don was a Police Officer for 23 years, a Police Prosecutor for 20 years and a senior Coronial Advocate for 5 years. Don was admitted as a Solicitor in 2001.

     Presentation & Video Recording

    The following links to the presentation material and video recording is only available to CCANSW members and conference delegates. Conference delegates should contact the the CCANSW for more information.

  • The combined CCANSW and AFDA (NSW/ACT) Conference is rapidly approaching.  If you haven't already registered we encourage you to do so today. Full conference information, including a Registration Form and contact details, is linked on the Conference Landing Page

  • Joe Campbell is General Manager at Phoenix Foundry.

    With 25 years in the industry, Joe has held a number of roles within Phoenix including being the Regional Sales Manager based in Melbourne for 10 years prior to returning to head office to take a management position.

    The question Joe asks a lot of customers is what makes a good memorial? The answers vary a lot but to Joe a memorial should be something that you look at and read to help bring back happy memories of your loved one. "Do I really need to read my name on the memorial?  I already know he is my father, grandfather, uncle etc."  Joe's presentation will be interactive to help show some techniques on what you can do to help families provide the memorial that truly fits their loved one.

    Phoenix is widely recognised as one of the major bronze plaque suppliers worldwide. We offer an extensive range of memorials to suit both burial or cremation and we would like to talk to you about developing that point of difference for your cemetery to help you increase your memorialisation rates. Our quality product range teamed with our competitive pricing, online design and tracking system, excellent customer service and fast delivery times make Phoenix the preferred supplier for many cemeteries and we welcome the opportunity to help you with your next memorial requirement.

    Phoenix Foundry is one the CCANSW's three principal sponsors

     Presentation & Video Recording

    The following links to the presentation material and video recording can only be accessed by CCANSW members and conference delegates. Conference delegates may need to  contact the CCANSWfor a username and password.

  • Norwalk were the first to introduce pre-cast concrete burial vaults to Australia and we
    remain a proven innovator in the field of cemetery and crematoria products.
    Our range includes:

    • Norwalk Burial Vaults
    • Norwalk Grave Crypt Liners
    • Norwalk Cremated Remains Containers (Below Ground)
    • Norwalk Modular Single Crypts (for Mausoleums)
    • Norwalk Private Mausoleums

    With over 30 years experience, Norwalk is committed to supplying the highest quality
    pre-cast concrete products to the Cemeteries and Crematoria industry.

    Norwalk continually liaises with Cemetery Managers, Trusts, Monumental Masons and
    their clients to keep ahead of changing requirements and to maintain our market
    leadership

     Presentation & Video Recording

    The following links to the presentation material and video recording can only be accessed by CCANSW members and conference delegates. Conference delegates may need to  contact the CCANSWfor a username and password.

  • John’s presentation will cover the use of precast concrete modules in the construction of the state of the art Mausoleum in Springvale, Padre Pio 3.

  • Lyn Davis is managing director at Arrow Bronze(Matthews Bronze P/L), located in Melbourne, AU. 

    Arrow Bronze is proud of its 70+ years of service to the memorialisation industry. As market leader we have consistently instigated and introduced new and innovative products for families to personalise the memorials of their loved ones. Our Cemetery and Crematorium clients have benefited from these ideas and have utilised the many service initiatives that we have developed to help them streamline their processes and provide families with these products.

     Arrow Bronze is committed to supporting the industry and we are very proud of our Principal Sponsorship of the CCA and its members. We congratulate the CCA on providing its broad range of members with information, advice and opportunities to learn through training and personal interaction at informative conferences.

    Arrow Bronze is one of the CCANSW's three principal sponsors.

     Presentation & Video Recording

    The following links to the presentation material and video recording can only be accessed by CCANSW members and conference delegates. Conference delegates may need to  contact the CCANSWfor a username and password.

  • Professor Shari Forbes presentation will discuss the development of the Australian Facility for Taphonomic Experimental Research (AFTER)Taphonomic Experimental Research (AFTER), colloquially referred to as a ‘body farm’.

    Taphonomy involves the study of human and animal remains from the time of death to the time of discovery.

    The process of decomposition is inherently impacted by the surrounding environment, including climatic conditions, geological formation and the ecological community.

    Until recently, the only facilities that conducted human decomposition research were based in the USA however their data could not be extrapolated to Australia due to our distinctly different environment.

    Body Farm AU

    AFTER opened in 2016 as a national research and training centre that will revolutionise the way in which criminal and death investigations are conducted in Australia.

    A greater understanding of the decomposition process can assist police and forensic investigators to search for, locate, recover, and identify victim remains.

    Such research is particularly important for investigations involving missing persons, and/or victims of homicide, genocide, or mass disaster.

    The presentation will provide an overview of the need for these facilities in Australia and elsewhere in the world, the process involved in establishing the first facility in Australia, as well as examples of how the research benefits the scientific and law enforcement community.

    Shari Forbes is a Professor and former ARC Future Fellow in the Centre for Forensic 

    Science at the University of Technology Sydney (UTS).  She is also the Director of the Australian Facility for Taphonomic Experimental Research (AFTER), the first facility of its kind in Australia and the Southern Hemisphere. 

    She was the founding Director of the Forensic Science program at the University of Ontario Institute of Technology (UOIT) from 2005-2012 where she also held a Canada Research Chair in  Decomposition Chemistry before returning to Australia in 2012.

    Presentation & Video Recording

    Sorry, but we do not have permission to publish Professor Shari Forbes' presentation.

  • Rod Claxton is National Sales Manager at Everlon.

    At Everlon, we pride ourselves in creating fresh and modern memorialisation designs and products whether it be bronze plaques, bespoke statues, open space sculptures or modular ashes systems.

    By creating a memorial with a synergy to the landscape, the memorial will provide comfort and become part of the family’s healing process. This is why Everlon believes memorialisation is more than a name and date upon a plaque. Our designers can assist your team to create bespoke, innovative and meaningful options for your memorialisation projects.

     Everlon is one of the CCANSW's three principal sponsors.

     Presentation & Video Recording

    The following links to the presentation material and video recording can only be accessed by CCANSW members and conference delegates. Conference delegates may need to  contact the CCANSWfor a username and password.

  • Faced with the ever increasing issues associated with obesity, it is timely for funeral directors, cemeteries and crematoria to focus on how best to manage “bariatric” cases. In his presentation Russ will highlight the key issues facing the industry and the client families we all serve. The related conjoint AFDA NSW and CCANSW Bariatric guidelines will provide a basis for ongoing approaches to service delivery.

    Russ leads Changing Places (Vic) Pty Ltd, a specialist cemetery and funeral consultancy, utilising his knowledge and the skill set honed during more than 25 years within the sector. After his initial role as Executive Director of the AFDA, he held executive management positions at Le Pine Funerals and John Allison Monkhouse.

    In 1998 Russ was appointed CEO of one of Australia’s most respected cemetery trusts, Springvale Botanical Cemetery and subsequently the Southern Metropolitan Cemetery Trust (Vic).

    Having consulted nationally within the industry, as Director of Changing Places, he has unique insights into the challenges faced by both cemeteries and client funeral directors, in  servicing the evolving needs of their mutual client families.

     Presentation & Video Recording

    The following links to the presentation material and video recording can only be accessed by CCANSW members and conference delegates. Conference delegates may need to  contact the CCANSWfor a username and password.

  • Steffanie will share the upcoming priorities of CCNSW in the immediate and longer term. She will outline the strategic direction of the Board and agency which include:

    •  establishing CCNSW as a fair and effective regulator,
    • land availability for burials across the greater Sydney region, and
    • increasing community and consumer awareness about interment and its alternatives.
    • Planning for the combined  CCANSW and the Australian Funeral Directors Association (NSW/ACT)  conference is now well advanced.  To help you stay in touch with the event we've put together what we hope is an easy to navigate landing page, even on small computing devices.

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