Family History Resources


    Delegates are responsible for booking and settling their account directly with:

    Novotel Sydney Parramatta
    350 Church Street
    • Standard King Room @ $195 per night
    • Superior King Room @ $215 per night
    • Executive Suite @ $255 per night.

    Breakfast:$20 per person, pre-paid

    Check in:2.00 pm

    Check out:11.00 am

    For accommodation reservations:

    P:02 9890 0850

    E:This email address is being protected from spambots. You need JavaScript enabled to view it.

    There are a limited number of rooms on hold for CCANSW conference early to secure a room. All rooms reserved for conference attendees and not already taken up will be released3 weeks prior to check in date.After this date the availability and rate can’t be guaranteed. Please book early to avoid disappointment!

    Parking:Limited parking is available at $10 per car for up to 6 hours or $18 per car for over 6 hours including overnight stay.

    • TRAVEL:

    Delegates are required to make their own travel arrangements to and from Parramatta.

    By car, Parramatta is approximately 45+ minutes from Sydney airport. Of course, this depends on time of travel and traffic conditions!

    By train, you will need to change trains at Central Station.


    CCANSW Full financial Members receive one free conference registration.

    For specific cost details, please refer to the Registration Form.

    • Thursday Business Sessions:Includes the Trade Exhibition, Thursday presentations, the CCANSW EGM, lunch, morning & afternoon tea.

    • Thursday Dinner:Includes dinner and selected dinner beverages.

    • Friday Business Sessions:Includes the Trade Exhibition, Friday guest presentations, lunch, morning tea and cemetery tour.

    • Friday Dinner:Includesdinner and selected dinner beverages.


    All sessions, including the dinners, are smart casual. No ties or coats are required.

    Cemetery Tour:Closed in walking shoes.

    Conference and casual parkers please go to our new secure web portal to pay for parking;  The daily parking fee will be pre-loaded 



    Please include your email and payment details so we can send you a tax invoice when you leave 

    Once you have paid the boom gate will open automatically when stop at the white line




  • The Cemeteries & Crematoria Association of NSW (CCANSW) invite you to the May 2019 Conference and Trade Exhibition, being held at Novotel Sydney Parramatta, Parramatta, NSW.

    Conference Attendance Incentive:

    Financial CCANSW Full Members are entitled toone freeconference registration to all Thursday and Friday activities. For many Full Members, all you will need to pay for is accommodation, breakfast and travel! Your Councillors believe this incentive is a win for all members. Affiliate and Associate members will benefit from having more of their clients and potential clients (Full Members) at the one event, providing huge networking opportunities.

    Trade Exhibition:

    It is anticipated that the Trade Exhibition will include exhibitors from as many facets of the industry as possible encompassing:

    • cemetery grounds equipment (grave digging machinery, shoring systems, lowering devices, grave liners, lawn mowers, horticultural products),

    • computer software and geographical information systems, office equipment

    • bronze memorial and accessory products, aluminium grave marker and associated products, urns and memorial jewellery

    • monumental and mausoleum products and accessories, mausoleum designers and builders

    • protective clothing and equipment and more…..

    The Trade Exhibition will run concurrently with conference sessions. Trade Exhibitor equipment demonstrations will feature at the Friday afternoon Rookwood General Cemetery tour. This is the premier and only event in NSW showcasing products/services specifically for the cemetery and crematoria industry.

    Thursday sessions:

    Will include a number of highly relevant industry presentations and the CCANSW EGM:

    • Robert Pitt: “Dying Changes”

    • Shawn Lafou: “Cemetery Cost Recovery”

    • George Simpson: “Past, present and future of Sydney cemeteries—land, affordability and evolving cemetery practices”

    • Thinking Outside the Box— A memorialisation workshop facilitated by Pamela Green

    • Extraordinary General Meeting: Updating attendees on industry activities and issues

    • Trade Exhibition.

    Friday sessions:

    Will include further industry presentations, a cemetery tour and Trade Exhibition machinery demonstrations:

    • Richard McCarthy OAM: “Honour Our Fallen”

    • Cemeteries and Crematoria NSW: To be advised.

    • Michael Robertson: “Understanding and Implementing AS 4204”

    • Cemetery tour to the Rookwood General Cemetery, including:

    • Cemetery tour

    • Trade Exhibition machinery demonstrations.

    Detailed information on speakers and topics are featured on the following pages.

    Networking Events:

      • Thursday’s Principals Sponsors Dinner: Join delegates at Sahra By the River. Serving magnificent Lebanese food to Sydneysiders for over forty years, this waterfront restaurant brings a chic Middle Eastern flavour to Parramatta.

      • Friday’s Principals Sponsors Dinner: Join the party, with dinner at the Coffee Emporium.

    Cemetery Tour:

    On Friday afternoon delegates will have the opportunity of visiting Rookwood General Cemetery (RGC), the oldest, largest and most multicultural working cemetery in Australia. Its grounds tell the story of Sydney’s history and cultural diversity, with more than 130 culturally specific and non-denominational lawns and monumental grounds that cater for burials and the interment of ashes. RGC also offer above ground crypts, mausolea, and memorials gardens and niche walls.

    Rookwood’s beautiful and peaceful setting, along with its historic and modern structures, make it a fascinating place to visit all year round.

    As part of the tour, delegates will have the opportunity of viewing machinery demonstrations, provided by the various Trade Exhibitors.

    Following on from Mike Robertson’s morning presentation ‘Understanding & Implementing AS 4204’, the cemetery tour will also include practical demonstrations on interpreting the new standards and pointers on how to ensure headstones, monuments and commemorations are being built to adhere with AS 4204.

    The demonstrations will be led by Mike Robertson, Christopher (Sach) Killam, Rookwood General Cemeteries, Martin Forrester-Reid, AlburyCity Council and Independent Chair AS 4204 and Glen Darroch, Globe Memorial Co Pty Ltd and President, Monumental Masons Association NSW. The above named representatives have successfully represented the industry on the Australian Standards Technical Committee BD-071, reviewing and redrafting AS 4204, Headstones, Monuments and Commemorations.

    Conference Venue:

    The Novotel Sydney Parramatta is a sleek glass landmark in the heart of the vibrant Parramatta “Eat Street” dining and nightlife district. The hotel offers an urban haven of calm, where business and leisure guests enjoy warm, gracious service just steps from it all.

    The hotel’s location on the banks of the Parramatta River makes it a perfect centrally located conference venue, easily accessible by bus, train and ferry.

    The conference will give members the opportunity to gain industry specific information. Cemetery and crematoria personnel will hear from and talk to leading industry specialists and have the opportunity to gain the latest product information from key industry suppliers. It will provide you with a platform to network with people who understand and identify with your issues and concerns. Don’t miss it!



  • As the the  Sydney (Parramatta) conferenceand trade expo in May draws closer, the programmes are now being finalised.

    If you haven't registered yet, grab an information and registration here. (updated 5th April 2019)

  • The Cemeteries & Crematoria Association of NSWhas selected the Mercure Orange and Greenhouse Room, Orange Ex-Services Club,  for its Conference to be held 14th November, 2019.

  • The CCANSW Conference & Tradeshow (Expo) 2019 web pages have been updated.

  • Chris’s presentation will showcase the commitment it takes to deliver the range and quality of granites that Glory Marble & Granite use on a regular basis. From the purchasing of the granite blocks and the logistics to get the material to the factory, well before production has started.

  • An attendance list for the May conference and trade expo has been published on the website.

    Please note you need to be logged in to access it:

  • We've updated some of the information pages for those of you attending the Conference and Trade Exposition, to be held 16 - 17 May 2019 at Parramatta.


    Venue: Novotel Sydney Parramatta, 350 Church Street, Parramatta NSW 2150


    Venue: Novotel Sydney Parramatta, 350 Church Street, Parramatta NSW 2150

  • Emma is Assistance Sales & Customer Service Manager with Arrow Bronze. Emma started in the industry 11 years ago as a funeral director where she performed all roles from preparing the deceased to arranging and conducting funerals this is when she realised that she had a passion for the industry and always focused on the needs of the families and clients around her when they were going through their toughest time. With seeing on a daily basis the effect of what losing a loved one does to families it has been an important part of knowing how memorialisation can assist the grieving process.

  • There are many community groups in Greater Sydney that have no other option than to bury, however we are operating in an industry where availability of cemetery land is a critical concern and the rising cost of living is impeding end-of-life choices.


    George SimpsonIn the UK many families are facing funeral poverty. Here in Australia, we are starting to see the same trends. Families simply do not have the ability to cover the cost of their funeral services and if nothing changes, the problem will only get worse.

    At Rookwood General Cemetery we are implementing strategies to resolve Sydney’s cemetery crises and ensure communities have access to equitable end-of-life services. This presentation will explore these strategies and present a vision for the cemetery industry of the future.

    George Simpson is Chief Executive Officer of Rookwood General Cemetery. He commenced his career in the funeral industry in the 1980’s, initially taking on the role of Assistant Undertaker with the largest funeral provider in the UK, The Co-operative. There he spent his days washing hearses and trimming coffins, before transitioning into the roles of Funeral Director, Area Manager and Regional Manager.

    In 2008 George moved to Australia, taking on the position of Shared Services Manager NSW with InvoCare. In this role, he oversaw improvements in service delivery, client satisfaction and operational efficiencies.

    Since joining Rookwood General Cemetery, he has been instrumental in improving service delivery, implementing an effective stakeholder engagement program and developing a strategic plan focused on providing quality and affordable funeral services to the multicultural Sydney community.

    See Also

    CCANSW members may access  presentation recordings and related material once they are logged in







  •   Joe Campbell, General Manager, Phoenix Foundry. Joehas been employed by Phoenix since 1993 after completing a Sports Administration degree at the University of Canberra. During Joe’s time at Phoenix he has held several positions including administration, customer service, regional sales manager, marketing manager and general manager. These varied positions have helped Joe to gain a vast understanding of the industry and in particular, the changing landscape in memorial requirements and expectations by the end customer.

  • John’s presentation will cover the use of precast concrete modules in the construction of the state of the art Mausoleum in Springvale, Padre Pio 3.

  • Mike is the Head of Operations, Infrastructure & Environment, Adelaide Cemeteries Authority. He also serves on the Executive Committee of the Cemeteries and Crematoria Association of South Australia (CCASA) and is a member on the Standards Australia Technical Committee BD-071, charged with the task of developing AS 4204 Headstones, Monuments and Commemorations.

  • Pamela will facilitate this conference memorialisation workshop.

  • There are just seven days to the Conference and Trade Exposition, with a record number of registrants and visitors expected. If you are attending don't forget to share the experience with your social media connections. Use the hash tag #CCANSW and our Twitter name @CCA_of_NSW

  • Ex Vietnam veteran Rick McCarthy OAM, a dynamic and passionate full time volunteer, is the Founding Director and Chair of the innovative and highly successful Honour Our Fallen, organization.

  • Innovation & Disruption.  In this session Robert Pitt will provide some insights into new and emerging technologies & practices in the cemetery industry.

  • After growing up within a cemetery from the age of seven Rodney entered the DeathCare industries in 1988 as a funeral director with Kenneth Maurer Funerals on Sydney’s lower North Shore.

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