Emma is Assistance Sales & Customer Service Manager with Arrow Bronze. Emma started in the industry 11 years ago as a funeral director where she performed all roles from preparing the deceased to arranging and conducting funerals this is when she realised that she had a passion for the industry and always focused on the needs of the families and clients around her when they were going through their toughest time. With seeing on a daily basis the effect of what losing a loved one does to families it has been an important part of knowing how memorialisation can assist the grieving process.
Emma joined the team at Arrow Bronze 5 years ago after relocating to Melbourne from the Hunter Valley. Customer service always played a huge role in Emma’s time as a funeral director and is a great asset that is now passed onto Arrow Bronze customers. She is continuing working close with customers to assist in providing products and ideas to enhance their cemetery or memorial park and to also create that special plaque for a family member to visit and reflect.
Come along on the journey with Arrow Bronze to see the new products they have launched and projects that they have been a part of.